Ascend Pediatric Neurology at 5505 Peachtree Dunwoody Road #500 in Atlanta, Georgia
Ascend Pediatric Neurology is healthcare, which located in Georgia. They address is 5505 Peachtree Dunwoody Road #500.
On this page you can see full information about Ascend Pediatric Neurology in 5505 Peachtree Dunwoody Road #500, Georgia: customer reviews, opening times, drive directions, photos, contacts etc.
Phone: +1 404-256-3535
Address:
5505 Peachtree Dunwoody Road #500,Atlanta, Georgia
30342 Get directions
Web site: ascendpedneuro.org
Categories: Doctor
Customer Reviews about Ascend Pediatric Neurology
- ✪ ✪ ✪ ✪ ✪THIS RATING IS FOR THE OFFICE STAFF!! I would give Dr. Cheng and Alisha 5 STARS. The office is just awful. They are horrible about communicating and you always have to call months later in order to schedule an appointment, but they don't call and remind you. They told me I had to pay a late cancellation fee because I didn't give them 48 hours advance, but they are closed on the weekend and I called in the morning the day before the appointment (Monday). They said that wasn't an excuse. When I told them that I informed the lady who I made the appointment with that there was a possibility that I would need to cancel, and that she didn't tell me of the policy, they argued with me and then put me on hold. Then when she picked up the phone again there was no explanation or apology, just " okay, how do you want to pay?" They are so unprofessional and act like they all hate their jobs. I mean, I understand customer service and that it can be tricky sometimes (I've had years of experience) but there are ways to properly handle it and THEY ARE NOT AWARE OF THAT. It's a shame that I'm going to have to find a new neurologist, because I really liked Alisha, but the office staff is too much trouble than it's all worth.September 29, 2017by Kayla Robinson
How would you rate this service?
☆ ☆ ☆ ☆ ☆