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Laureate Medical Group at 550 Peachtree Street Northwest #1550 in Atlanta, Georgia

Laureate Medical Group is healthcare, which located in Georgia. They address is 550 Peachtree Street Northwest #1550.
On this page you can see full information about Laureate Medical Group in 550 Peachtree Street Northwest #1550, Georgia: customer reviews, opening times, drive directions, photos, contacts etc.

Phone: +1 404-892-2131

Address:

550 Peachtree Street Northwest #1550,
Atlanta, Georgia
30308
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Web site: laureatemed.com

Categories: Hospital

Customer Reviews about Laureate Medical Group

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    Laureate Medical Group just fired me. I arrived at Laureate Medical Group in Midtown for my scheduled appointment with Dr. Scott Kleber. I was informed by Melanie that Corporate had sent me a letter dismissing me from the practice due to multiple cancelled appointments. I informed her I have not received said letter and that I did call to reschedule a few times and each time the staff rescheduled without issue or informing me this is a problem. I asked Melanie why her staff did not inform me of a policy violation. She said she does not know and that it is up to the individual physician to decide when multiple cancelled appointments have occurred. Still Melanie could not tell me what their standard practice is of communicating with patients when one calls for a reschedule. Unfortunately they keep characterizing my rescheduling as a cancellation. It is frustrating because when I called to reschedule no one bothered to say this may result in a penalty or may risk being dismissed. I requested speaking with the doctor to clarify that I was never told rescheduling is an issue. Melanie told me Dr. Kleber is busy and does not have time to talk to me. Melanie offered to train the staff better so they inform patients of their policies moving forward. In the end the staff was ill-prepared and ill-trained. They messed up and I am the one suffering because of their oversight/lack of training. As for the doctor, I was hoping we had good enough rapport that I would get a few minutes of his time to clear up the misunderstood. No such luck. It appears I was just another billable name on his patient list.
    December 29, 2016
    by Aamir Atl
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About Laureate Medical Group in Atlanta

Laureate Medical Group is located at 550 Peachtree Street Northwest #1550, Atlanta, Georgia.